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Channel: Cisco Collaboration Archives -
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What is Cisco Expressway?

In this article, I will give you a quick general level overview of what is Cisco Expressway. I will cover basic fundamentals on its purpose and how it works. Cisco Jabber is a popular software-based...

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“Host Not Found” when Accessing the Corporate Directory

The “host not found” is an error message that can be found when pressing the Services or Directories buttons, or accessing Extension Mobility from a Cisco desk phone using Cisco Unified Communications...

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Common Causes of Poor VoIP Call Quality

If you are using a VoIP phone system, there is a good chance you have experienced poor call quality. The internet can be used for many purposes such as Email, Web surfing, watching videos and of...

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Cisco Jabber – Cannot communicate with the server

The error message “cannot communicate with server” can be seen when logging into Cisco Jabber for a number of reasons. I have just recently implemented Cisco Expressway MRA and by troubleshooting this...

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CUCM Version 11.x – DNS Unreachable After Upgrade

After upgrading your UC environment from 10.5 to 11.5 or 12 you may receive an error when logging into your CUCM Publisher server dashboard “DNS Unreachable”. After upgrading, your CUCM Version will...

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Cisco Extension Mobility issue –“no service configured”

If you support a company that uses Cisco Extension mobility then you will at some point come across a phone that will display the message – “No Services Configured” when initiating the login screen to...

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Cannot screen Share through Cisco Jabber –“Could not connect to the remote host”

If you support an environment where Cisco Jabber is used then one feature that can be very useful is the built-in screen share feature. If you find that Cisco Jabber screen share fails to operate with...

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Guide to Configuring Extension Mobility in Call Manager

What is Extension mobility? In today’s corporate environment you can sometimes find yourself shuffling between different desks within your office or between branch offices. Typically, people work at...

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Installation and Configuration of Cisco Expressway C & E

In this article, we will break down the tasks required for the installation and configuration of both the Cisco Expressway C and E servers to allow for mobile remote access to Cisco telephone services...

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